CND

Shellac Attack blog

August 19th, 2010 - 10:47 am

Q&A #2 Why are a few of my Shellac clients peeling?

Top Question #2

Q: Why is Shellac peeling on some of my clients?

A: Proper Preparation, Application, Curing, Home Maintenance

1. Preparation

  • The first step is to make sure you are doing proper P.E.P.

P.E.P. includes

  • P-erform Mini Manicure = Removing the Cuticle off the nail plate
  • E-liminate Surface Contaminants = ScrubFresh
  • P-Purify Nail Plate = ScrubFresh

Note: If your client experiences natural nail delamination (peeling)…

Lightly buff the area with a 240 grit or higher buffer. If there is excessive delamination discontinue the service until the nail grow out (thus avoiding damaging the natural nail with too much buffing).

“Please refer to the Shellac Step-by-Step directions for detailed P.E.P., application and removal techniques”

2. Application - Thin is best!!!

  • SHAKE, SHAKE, SHAKE the bottle of Shellac
  • With each layer of Shellac, apply it thin.
  • Keep a tiny free margin around the cuticle and sidewall areas.
  • Cap the extension edge with each layer of Shellac

3. Curing

  • Stick with the system - Use the CND UV Lamp
  • Cure each layer
  • Base Coat = 10 sec
  • Color Coat = 2 min
  • Top Coat = 2 min

4. Home Maintenance

  • Solar Oil -Keeps natural nails, nail color and nail enhancements tough and flexible. Use daily!

716 Responses to “Q&A #2 Why are a few of my Shellac clients peeling?”

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  1. vil_vind says:

    January 20th, 2012 at 7:48 pm

    Does shellac turning yellow when customer is tanning?

  2. Lorie says:

    January 23rd, 2012 at 2:24 pm

    What color do you recommend using for an American manicure?

    Do you have your clients wash their hands after shellac removal?

    • CND says:

      January 24th, 2012 at 5:46 am

      Everyone has a personal preference on colors and the definition of an American manicure. Try Studio White for a softer white and play around with the pinks according to client skin tone. You can learn more by attending a CND Master Painter course.

      Thank You,
      CND

  3. nilza says:

    January 23rd, 2012 at 6:11 pm

    I loved to meet you -_*!

  4. Morgan says:

    January 23rd, 2012 at 8:22 pm

    I have the entire Shellac system (base, color and top coat as well as the UV Lamp). I followed the instructions but for some reason the top coat is not drying at all. I was sure to shake all the bottles before use. The top coat came out very sticky and not dry at all.

  5. Vivian Miller says:

    January 24th, 2012 at 7:41 am

    I follow all the correct steps but my clients nails chip after 3/4 days. Please help.

  6. Rebecca says:

    January 26th, 2012 at 1:41 pm

    Is Scrub Fresh Sanitizer in the 32 oz container the same as Scrub Fresh Nail Surface Cleanser in the 8 oz bottle?

  7. Della Ortiz says:

    January 26th, 2012 at 6:23 pm

    Now that OPI has come out with there system with great colors. Is CND going to be coming out with better color soon I have CND and I’ve been using it for 2 years now and I keep hearing from my clients why CND can’t keep up with OPI and have better colors also colors that we can match for pedicure’s? will you please give me an answer as soon as possable so I can have something to tell my client’s. I really don’t wont to be forced into buying the OPI system. I have to be able to keep clients happy and they are not with the colors you have please help and move fast to get better colors the can be matched also.

    • CND says:

      January 30th, 2012 at 5:34 pm

      We will be releasing colors in March. Have you been using color layering yet? Please visit cnd.com to find 3 worksheets of additional colors!

      Thank You,
      CND

  8. Robyn Tower says:

    January 30th, 2012 at 3:04 pm

    I was wondering what the process is for a pedicure with shellac. When doing a shellac manicure I do not soak in water is that the same with a pedicure??

    • CND says:

      January 30th, 2012 at 5:35 pm

      For a pedicure you can soak the feet for 3-5 minutes then do your cuticle work, shaping, ScrubFresh, Shellac, and follow with the rest of the pedicure service – scrubs, masques, paraffin, lotion, etc.

      Thank You,
      CND

  9. claire mathers says:

    January 31st, 2012 at 3:37 am

    some of my clients have been asking for a silver shellac. do you know if there is any colours i can layer to get silver?

    thanks

    • CND says:

      January 31st, 2012 at 6:12 am

      Two coats of Black Pool OR Fedora topped with one coat of Strawberry Smoothie. Great news, there will be a silver chrome color in the March launch!

      Thank You,
      CND

  10. Lisa smith says:

    February 4th, 2012 at 11:46 pm

    Opi is releasing their gel polish system that uses LED lamp and cures for 10 seconds. Will CND shellac be releasing a new LED system? That’s faster? Also alot of my clients like Matt colours will you be releasing any yellows, green and blues please? But none shimmery?

  11. Shaunna Hartnett says:

    February 13th, 2012 at 3:03 pm

    I have had the polish “repel” away from a couple of clients’ cuticle and tip. I follow the exact procedure on everybody, and am very careful to cleanse the nail plate completely with the alcohol. This has only happened a few times. No matter how many times I paint the nail, the polish “draws up ” to the center. What could be causing this???

    • CND says:

      March 7th, 2012 at 7:34 pm

      Make sure you are shaking the Shellac thoroughly and scrubbing the entire nail plate at the end and on the sides with ScrubFresh.

      Thank you,
      CND

  12. Linda says:

    February 24th, 2012 at 3:55 pm

    I put on base coat and then one coat of top coat of CND because I can not wear colour to work , but it peels the next day!!!I have to wear laytex gloves while I work which makes your hands sweat a bit , is this the reason do you think!!!??? I file and scrup nail etc apply base coat 10m secs under lamp than apply top coat for 2mins thats it!!!

    • CND says:

      March 7th, 2012 at 7:37 pm

      Make sure you are sealing the edge of the nails during application of each layer as well as getting all the edges of the color sealed with top coat.

      Thank you,
      CND

  13. Mary says:

    February 26th, 2012 at 3:44 pm

    Can the CND Shellac be cured with LED lights vs UV lights? I have customers with concerns using UV. I understand the system calls for UV, but will the LED work and is there a difference in curing time? The idea of LED doesn’t seem to bother them. Thanks!

    • CND says:

      March 7th, 2012 at 7:38 pm

      Shellac is not formulated to be cured in a LED light. You might consider making sure they are aware that LED bulbs also put out UV they are just putting out a more specific spectrum of UV.

      Thank you,
      CND

  14. Katy says:

    March 3rd, 2012 at 5:11 am

    We do spa manicures using the CND system. Do you recommend doing a mini mani then shellac, then use The almond system? I’ve found if you do the almond system before shellac that it’s hard to get all of the oils off of the nail plate. Or do you recommend not using the almond mani system at all when shellac polishing?

    • CND says:

      March 7th, 2012 at 7:40 pm

      Do cuticle work, shaping, ScrubFresh, Shellac, then follow up with your spa steps.

      Thank you,
      CND

  15. Lily says:

    March 4th, 2012 at 5:50 am

    I did shellac in a salon twice, worked great , then I got all I needed to get it doe at home. But after 3 days shellac on the tips of my nails is separating from the nail. What am I doing wrong. It started on dayb3 after a shower and hair wash.

    • CND says:

      March 7th, 2012 at 7:30 pm

      CND Shellac is a professional product and should only be used by licensed, trained nail professionals.

      Thank you,
      CND

  16. Paula says:

    April 8th, 2012 at 7:53 pm

    Do you have to put 2 coats of the colour on? Did all prep everything right but only put 1 coat of colour on my mum and they lifted the next day?? So just wondering if it was because I only did 1 coat of the colour, thanks

    • CND says:

      April 17th, 2012 at 12:09 pm

      It is just fine to do one layer of color or even just top and base. Make sure the Shellac is getting a proper cure – CND UV lamp is used, hand all the way in, all 4 bulbs come on, etc. Also be sure that you scrubbed the entire nail with ScrubFresh not just up and down the center. Each layer of Shellac needs to be thin as well as seal the end.

      Hope this helps,
      CND

  17. Theresa says:

    April 14th, 2012 at 5:46 pm

    I’ve had shellac for 2 months straight now (every 2 weeks) and my nails are peeling from the tip up. I had my nail tech remove the polish yesterday and my nails look absolutely awful. I don’t know what procedures she is or isn’t using. What can I do to fix them? I’m really disappointed. LOVED the shellac. But my nails look ruined. They were healthy and long before this. :-( Theresa

    • CND says:

      April 17th, 2012 at 12:16 pm

      Make sure to use Solar Oil 2-3 time daily, it is a conditioner for the nails that should be used whether the nails are naked or covered in Shellac, polish, etc. Peeling the Shellac off can cause damage to the nails so be sure not to peel, no buffing is needed to apply or remove Shellac. Removal should be done in a wrapping method, not by soaking in a bowl of acetone.

      Thank you,
      CND

  18. Elisa says:

    April 14th, 2012 at 8:17 pm

    Could a client experience peeling of Shellac if having their hands in Water i.e peeling a large amount of shrimp…That took over 2 hours? They did this immediately after leaving salon, and experienced peeling later that evening. I followed proper prep and application capping free edges..

    • CND says:

      April 17th, 2012 at 12:21 pm

      When the nails are soaking in water or other chemicals they absorb as much as they can which causes them to expand. The nails then separate from the coating on them which allows it to be picked, knocked, or peeled easily. Several hours later when the nail returns to normal size from drying back out, the coating may still come off since the edges can remain unattached. It is a good idea to wear gloves when hands will be submerged!

      Thank you,
      CND

  19. Miranda says:

    April 18th, 2012 at 2:00 pm

    How often should my bulbs be changed in the CND UV lamp?

    Thanks

  20. Jennifer says:

    April 21st, 2012 at 10:14 am

    Do unopened bottles of shellac have a shelf life? If so how long–thanks!

  21. emma says:

    May 10th, 2012 at 6:05 am

    Using CND Tropix…. its shrinking back on both clients I’ve used it on ??? help Thanks

    • CND says:

      May 15th, 2012 at 7:51 pm

      Please make sure to shake the Shellac vigorously for 20-30 seconds before use.

      Thank you,
      CND

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