August 19th, 2010 - 10:47 am
Q&A #2 Why are a few of my Shellac clients peeling?
Q: Why is Shellac peeling on some of my clients?
A: Proper Preparation, Application, Curing, Home Maintenance
1. Preparation
- The first step is to make sure you are doing proper P.E.P.
P.E.P. includes
- P-erform Mini Manicure = Removing the Cuticle off the nail plate
- E-liminate Surface Contaminants = ScrubFresh
- P-Purify Nail Plate = ScrubFresh
Note: If your client experiences natural nail delamination (peeling)…
Lightly buff the area with a 240 grit or higher buffer. If there is excessive delamination discontinue the service until the nail grow out (thus avoiding damaging the natural nail with too much buffing).
“Please refer to the Shellac Step-by-Step directions for detailed P.E.P., application and removal techniques”
2. Application - Thin is best!!!
- SHAKE, SHAKE, SHAKE the bottle of Shellac
- With each layer of Shellac, apply it thin.
- Keep a tiny free margin around the cuticle and sidewall areas.
- Cap the extension edge with each layer of Shellac
3. Curing
- Stick with the system - Use the CND UV Lamp
- Cure each layer
- Base Coat = 10 sec
- Color Coat = 2 min
- Top Coat = 2 min
4. Home Maintenance
- Solar Oil -Keeps natural nails, nail color and nail enhancements tough and flexible. Use daily!

vil_vind says:
January 20th, 2012 at 7:48 pm
Does shellac turning yellow when customer is tanning?
CND says:
January 24th, 2012 at 5:45 am
It can if they are getting bronzers on the nails and not cleaning them off.
Thank You,
CND
Lorie says:
January 23rd, 2012 at 2:24 pm
What color do you recommend using for an American manicure?
Do you have your clients wash their hands after shellac removal?
CND says:
January 24th, 2012 at 5:46 am
Everyone has a personal preference on colors and the definition of an American manicure. Try Studio White for a softer white and play around with the pinks according to client skin tone. You can learn more by attending a CND Master Painter course.
Thank You,
CND
nilza says:
January 23rd, 2012 at 6:11 pm
I loved to meet you -_*!
Morgan says:
January 23rd, 2012 at 8:22 pm
I have the entire Shellac system (base, color and top coat as well as the UV Lamp). I followed the instructions but for some reason the top coat is not drying at all. I was sure to shake all the bottles before use. The top coat came out very sticky and not dry at all.
CND says:
January 24th, 2012 at 5:44 am
Remove the tacky layer with 99% isopropyl alcohol.
Thank you,
CND
Vivian Miller says:
January 24th, 2012 at 7:41 am
I follow all the correct steps but my clients nails chip after 3/4 days. Please help.
Holly L Schippers says:
January 25th, 2012 at 5:50 pm
See if this helps:
http://youtu.be/q4beb4eTszc
Also make sure your prep work is spot on:
http://youtu.be/hZBZvjQhuFQ
Holly L Schippers
CND Education Ambassador
Rebecca says:
January 26th, 2012 at 1:41 pm
Is Scrub Fresh Sanitizer in the 32 oz container the same as Scrub Fresh Nail Surface Cleanser in the 8 oz bottle?
CND says:
January 26th, 2012 at 2:52 pm
Yes it is.
Thank you,
CND
Della Ortiz says:
January 26th, 2012 at 6:23 pm
Now that OPI has come out with there system with great colors. Is CND going to be coming out with better color soon I have CND and I’ve been using it for 2 years now and I keep hearing from my clients why CND can’t keep up with OPI and have better colors also colors that we can match for pedicure’s? will you please give me an answer as soon as possable so I can have something to tell my client’s. I really don’t wont to be forced into buying the OPI system. I have to be able to keep clients happy and they are not with the colors you have please help and move fast to get better colors the can be matched also.
CND says:
January 30th, 2012 at 5:34 pm
We will be releasing colors in March. Have you been using color layering yet? Please visit cnd.com to find 3 worksheets of additional colors!
Thank You,
CND
Robyn Tower says:
January 30th, 2012 at 3:04 pm
I was wondering what the process is for a pedicure with shellac. When doing a shellac manicure I do not soak in water is that the same with a pedicure??
CND says:
January 30th, 2012 at 5:35 pm
For a pedicure you can soak the feet for 3-5 minutes then do your cuticle work, shaping, ScrubFresh, Shellac, and follow with the rest of the pedicure service – scrubs, masques, paraffin, lotion, etc.
Thank You,
CND
claire mathers says:
January 31st, 2012 at 3:37 am
some of my clients have been asking for a silver shellac. do you know if there is any colours i can layer to get silver?
thanks
CND says:
January 31st, 2012 at 6:12 am
Two coats of Black Pool OR Fedora topped with one coat of Strawberry Smoothie. Great news, there will be a silver chrome color in the March launch!
Thank You,
CND