December 3rd, 2010 - 6:07 am
Become a CND Education Ambassador
If you have an enthusiasm for knowledge, and love for inspiring others and are:
PASSIONATE
POLISHED
PRINCIPLED
PROFESSIONAL
BOLD
We’re looking for you!
CND EDUCATION AMBASSADOR
We are now recruiting Education Ambassadors in the following areas of North America:
Alabama, California, Florida, Illinois, Kansas, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Utah, Wisconsin, U.S., Helifax
CND SHELLAC AMBASSADOR
We are now recruiting Shellac Ambassadors in the following areas of North America:
Arizona, California, Colorado, Connecticut, Florida, Nevada, New Jersey, New York, North Dakota, Oregon, Rhode Island, South Dakota, Tennessee, Texas, Virginia, Wyoming
To find out how you can become an Education Ambassador, CLICK HERE 
* All Education Ambassadors at CND are independent contractors (not employees) and have the freedom to maintain their own salon business while sharing their passion and skills with other professionals.
Gail says:
March 20th, 2011 at 2:17 pm
What do I need to do if someone hits there nail on the light during the curing process? Can this be fixed without starting over??? P.S. LOVE THE SHELLAC!!!! Is there a trouble shooting guide booklet available? Thank You……
ranee says:
March 21st, 2011 at 5:01 pm
safeway has 99%ISOPROPYL
Holly L Schippers says:
March 22nd, 2011 at 12:28 pm
Gail,
You can smooth the bummped spot out with alcohol, let it dry and reapply the color. Here is a troubleshooting video that may help and includes that problem! http://www.youtube.com/watch?v=q4beb4eTszc
Holly L Schippers
CND Education Ambassador
Diane says:
March 24th, 2011 at 8:56 am
Not sure what the problem is with the dark colors for me…I cleanse thoroughly with Scrub Fresh, but it seems at the tip of the nails, the polish disappears/pulls away. I apply more to just the tip of the nail, but for the most part, it seems like it still does it. It may do it with the lighter colors and I just don’t see it as well. Also, with the Mother of Pearl, it seems like it had a lot of ‘sparkles’ the first time I used it and the 2nd, 3rd and 4th times, it seems like there is much less “sparkle”. I shake everything for 30 seconds at least…help.
Mandee says:
March 25th, 2011 at 11:05 pm
Oh my!!!! Success…..Started doing Shellac at the beginning of the month…..did a handful of clients, all returned, and all sent me 1-2 new clients!!! I did 8 Shellac clients this week!!! I have got my routine down and I can do new Shellac in 30 minutes, and remove and re-apply in 45…I LOVE THIS PRODUCT!! Habing great sucess with it going the distance too…2 1/2 to 3 weeks easy.
safaricheryl says:
March 29th, 2011 at 3:19 pm
I just completed my first set of Shellac. I have used fiberglass for since 1985, but thought I’d add some other services after starting at a new spa. There I tried OPI and was told by friends in the business how great Shellac is I like the idea of using no primer. My questions are: can you add a coat of regular top coat after a week or so to add shine and why would the Shellac come out slightly dull? Is it not fully cured?
Tammy says:
March 30th, 2011 at 7:09 pm
I am wondering how the Shellac product can be removed from acrylic nails…won’t the acetone damage the acrylics? Should the Shellac be filed off? I am new to Shellac and many of my acrylic clients are interested in the durability and high shine of Shellac but I am afraid to use it on them until I am sure about the removal process.
Diane says:
March 31st, 2011 at 11:30 am
Where can you purchase the curette you mention in your Shellac Step by Step?
Holly L Schippers says:
March 31st, 2011 at 1:07 pm
Diane,
Here is a troubleshooting video that may help – http://www.youtube.com/watch?v=q4beb4eTszc
For the Mother of Pearl shake it upside down and that will knock the glitter loose and back into the rest of it.
Mandee – Congrats!!
Safari Cheryl – Glad you like it! If it is dull it may be under-cured, are you using a CND lamp and are your bulbs current?
Diane,
they are available from most professional distributors that carry tools. Ask the company that you get your CND from if they carry curettes!
Holly L Schippers
CND Education Ambassador
Holly L Schippers says:
April 1st, 2011 at 4:36 pm
Tammy,
Shellac is a “power polish” it can be used in any way polish is used. When you use it on enhancements you do not need to use base coat and removal is done by filing it off as part of your debulking instead of wrapping. Full detailed step by steps are at cnd.com
Holly L Schippers
CND Education Ambassador
Kim Mitchell says:
April 3rd, 2011 at 8:49 pm
I am interested in becoming a Shellac Ambassador….I am currently working in a salon in Columbus, Ohio….
Kim Mitchell says:
April 3rd, 2011 at 9:06 pm
ok so Shellac for the natural nail is the bomb….my question though is what causes the product to lift from behind…my client was doing great with the shellac’s in the beginning but the last two visits have produced lifting from the back of the nail bed…I have made sure to follow all proper PEP steps….also I have been careful not to get product on the cuticle area….don’t know what to do….
Kim Mitchell says:
April 3rd, 2011 at 9:07 pm
another question i have is what would cause a white area on top of the nail bed after the removal of the shellac’s?
barb giorgi says:
April 5th, 2011 at 5:41 pm
I’d like information on becoming a shellac educator, can you contact me with any information you can share with me.
thank you,
barb
Kaila says:
April 7th, 2011 at 10:31 am
Shellac seems to be peeling off with the same day of application. We can not figure out the problem. We seem to be following the correct steps. but no success in lasting. The shellac is very quick to lift and peel off.
Suzanne says:
April 8th, 2011 at 12:28 pm
I just did the Romantique color and after going around with my orange wood stick and it was perfect, her hand came out from under lamp and the color had ran over her cuticles and on sides. I did apply a very thin coat. I am wondering if the temp in the room is a factor? Any suggestions?
tuffbevie says:
April 11th, 2011 at 8:28 pm
I am new to Shellac. I am wondering if a client wants tips with Shellac what would be the healthist way to do this? Thanks
Holly L Schippers says:
April 12th, 2011 at 1:07 pm
Kim and Barb, the above blog contains a link to follow that has an application for becoming ambassadors.
Kim, are you scrubbing the nail with ScrubFresh as if you were trying to remove red nail polish? Here is a troubleshooting video that may help:
http://www.youtube.com/watch?v=q4beb4eTszc
The white can be dehydration, from buffing, or from soaking in a bowl of acetone to remove. Prescribe Solar Oil use 2-3 times daily.
Kaila,
What lamp are you using? Here is a troubleshooting video that may help:
http://www.youtube.com/watch?v=q4beb4eTszc
Suzanne,
Are you sure it was really thin? Are all your bulbs lighting up in your lamp?
Holly L Schippers
CND Education Ambassador
cindi doyle says:
April 13th, 2011 at 11:58 pm
I have read all of the blog pages and still do not see the answer to Solar Oil. Can a Vitamin E oil be substituted? I use this daily for my hands and feet and massage into my nail. Is this as effective as Solar Nail?
Thank you
Andrea Handley says:
April 14th, 2011 at 11:09 am
I saw that you are interested in shellac Ambassador’s but i do not see Idaho stated, we do have a tech in Mountain home idaho but that is on the western part of the state, we could really use one on the eastern side….
CND says:
April 22nd, 2011 at 6:07 am
Andrea,
Certain areas are targeted to best utilize the CND Education Ambassador. We will definitely take note in your suggestion. If you are interested please visit cnd.com and submit an application.
Thank you
CND
Holly L Schippers says:
April 14th, 2011 at 12:06 pm
Cindi,
Vitamin E is too large a molecule to penetrate the nail and any coatings that may be on the nail. Solar Oil contains Jojoba in a carrier molecule form so that it can “escort” the Vitamin E, Rice Bran Oil, and Sweet Almond Oil down into the nail to lubricate the cells.
Hope this helps
Holly L Schippers
CND Education Ambassador
Holly L Schippers says:
April 14th, 2011 at 12:13 pm
tuffbevie,
Shellac is a power polish, it does not have the strength to add length. If your client needs length, the nails would need enhancements before the Shellac application.
Holly L Schippers
CND Education Ambassador
marnee clements says:
April 15th, 2011 at 4:17 am
the uv lamp for the cnd shellacks rocks, my customers are in and out the door with a great service. thanks cnd for the wonderful product.
marnee clements
nail tech
Holly L Schippers says:
April 18th, 2011 at 1:46 pm
Marnee,
Thank you for the feedback!
Holly L Schippers
CND Education Ambassador
Kimberly Watters says:
April 19th, 2011 at 2:17 pm
I just used the Shellac top coat for the second time. Performed beautifully the first time. This time as I used it the brush hardened and the gel solidified. Had to throw it away. What could have happened?
CND says:
April 22nd, 2011 at 5:56 am
Kimberly,
Were you using it in front of the UV lamp or in direct sunlight?
Thank you,
CND
christy says:
April 20th, 2011 at 4:31 am
Does the UV light cause skin cancer on the hands?
Holly L Schippers says:
April 22nd, 2011 at 6:39 am
Christy,
It does not, the UV exposure during an appointment is less than the received while driving to the appointment. Here is a full study by an independant lab that you can print out for you and your clients:
http://www.schoonscientific.com/downloads/UV-Nail-Lamp-Facts.pdf
Holly L Schippers
CND Education Ambassador
jean burgy says:
April 25th, 2011 at 1:55 pm
I had my nails done to-day withthe new colored gel. He removed my gel nails first. Now my nails are real soft and bend all the time. They are not hard like regular gel. Did he do something wrong?
Dasha says:
April 26th, 2011 at 8:42 pm
I want to become an ambassador . There are no classes offered in Atlanta. What can I do? P.s. I Love Shellac!!!! Great invention CND!!
Jennifer Adams says:
April 29th, 2011 at 9:24 am
Is there a step by step for Shellac Pedicures? I need to know asap.
Holly L Schippers says:
May 2nd, 2011 at 8:23 pm
Jennifer,
There are detailed step by steps for all Shellac procedures at cnd.com just log in click tools and support then Shellac support.
Dasha,
There is an EA in Georgia if you would like to contact her for classes in your state kimberly.jones at cndeducation.com
Jean,
Shellac is a power polish, not an enhancement. The Shellac is meant to be a durable polish, it does not make the nails harder.
Holly L Schippers
CND Education Ambassador
Holly L Schippers says:
May 2nd, 2011 at 8:25 pm
Debbie,
Please visit cnd.com for an MSDS sheet to print out, log in then click tools and supports then MSDS.
Holly L Schippers
CND Education Ambassador
Jaime says:
May 3rd, 2011 at 10:40 pm
i would like to become an ambassador, i trained with Creative in /january this year with Keaton in London. He is great ! i live in Barbados where do you suggest i go and what is the next step i have to make ? i reall want to do this !!!
Julie Hughes says:
May 4th, 2011 at 7:32 pm
So far every CND product I have used I LOVE!!!!!! But I’m now wanting to invest in a state of the art Gel Enhancement Kit.. I haven’t worked with gels much at all so I was hoping to get someones input that has.. What’s the difference between the Brisa line and OPI’s Axxium? Which one would you prefer and why? I spoke with Kathy yesterday that’s with CND’s reps yesterday and she was in CA, anyway.. She was such a sweet, helpful lady and I can say good customer service is a lot of choosing who I want to give my business to, but I also need to make sure I’m getting the product that’s right for my clients. I’ve seen the Brisa applied once in person but my instructor didn’t really know how to use it. Like already said I LOVE CND and gels are what I’m going to be doing in my spa, I want to continue to have a working relationship with CND but I need some serious in depth help with the Brisa vs Axxium deal…..Eternally grateful for any help.. Thanks, Julie
Holly L Schippers says:
May 15th, 2011 at 7:25 pm
Jaime,
Good Luck!
There is an application right on the CND website, the link is in the above blog
Julie,
I’m afraid I do not have a comparison to offer you, but I thought you might like to see a video on workability of the Brisa gel:
http://youtu.be/yH5HG9EvBBs
Also visit cnd.com to see detailed step by steps of the process and let me know if you have any questions about Brisa that I could help you with.
Holly L Schippers
CND Education Ambassador
Gina says:
May 17th, 2011 at 9:55 am
I have been aasking around for more information on becoming an educator and ther are no classes around my area… AT ALL!!!! I did speak to someone that is an educator for cnd and i was told that there is no work in our area and it would be a waste of time.
Please HELP~~
CND says:
May 20th, 2011 at 4:23 am
Gina,
I am terribly sorry that you got sidetracked. We just had a bootcamp last month for new Education Ambassadors. One of the reasons that Master classes were few and far between is that there NEW Master classes launching. They are being booked for the 2nd half of the year. Please don’t get discouraged. Visit http://www.cnd.com or call our hotline 800-833-NAIL (6245) for information on an applying. The next bootcamp isn’t scheduled at the moment but know that there is “usually” one every two years.
Hope this helps.
Thank you
CND
alice conceicao says:
May 18th, 2011 at 6:26 pm
Hello! I started using the products of shellac, love it been using it since Feb. but having a problem when i take polish off my nails are chipping and cracking on the ends , Never had this problem I use everything from this line your line !cant figure it out and everyone say that my nails they just do that , No they dont and Ive watched your video and i dont use my nails as tools so whats up???????
Kat says:
May 19th, 2011 at 6:29 pm
I am a nurse and I work in the hospital setting. Recently our infection control department banned the no chip manicures stating that they were no different that the gels, etc. that they had banned years ago. I spoke with the head of the infection control department disputing their claims and the woman I spoke to asked for a list of the ingredients in the nail polish used for no chip manicures. Can anybody help me out with this and send me a list of the ingredients??? Thanks!
CND says:
May 20th, 2011 at 4:26 am
Kat,
You can call our hotline for an MSDS sheet for Shellac.
800-833-NAIL (6245)
Thank you
CND
Holly L Schippers says:
May 20th, 2011 at 10:48 am
Alice,
Are you buffing the nails to apply or to remove? Do you soak in a bowl of acetone to remove or wrap?
Holly L Schippers
CND Education Ambassador
Tiffany says:
May 27th, 2011 at 6:46 pm
I have two questions.
We are using Acetone polish remover with the wraps and are having a difficult time getting the polish off. The service is taking us an hour because of the removal.
Second, why do some of the polishes “run” into the cuticles. We are avid shakers and do apply thin. The lamp is new and in perfect working condition.
Tiffany says:
May 27th, 2011 at 6:46 pm
I have two questions.
We are using Acetone polish remover with the wraps and are having a difficult time getting the polish off. The service is taking us an hour because of the removal.
Second, why do some of the polishes “run” into the cuticles. We are avid shakers and do apply thin. The lamp is new and in perfect working condition.
Holly L Schippers says:
May 30th, 2011 at 10:21 am
Tiffany,
Are you getting the wraps on tight? Here is a video that may help with getting a clean removal:
http://youtu.be/CKq4MWgUH_U
For running into the skin, that tends to be a base coat issue, this video may be of some help:
http://youtu.be/4VgMsNUHg9g
Holly L Schippers
CND Education Ambassador
Jdc says:
June 5th, 2011 at 10:24 am
Nail lifting from nail bed! Help!! I love shellac and have been using it faithfully for 8 months no problem. This happened suddenly on 3 nails.
CND says:
June 15th, 2011 at 7:56 pm
Jdc,
Shellac does not cause lifting of the nail from the nail bed, a suggested course of action would be a visit with your personal physician.
Thank You,
CND
Wanda Wood says:
June 11th, 2011 at 11:21 am
I thank you for this product. It has taken a bit of time for me to get it right by trying to take the short cuts but now it’s perfect. I love this product.
CND says:
June 12th, 2011 at 8:02 pm
Thank You!
CND
Pam says:
June 20th, 2011 at 10:02 am
I really do love the Shellac have been using it for the past 6 months. My onlt issue is that I get white lines on my nails and I have emailed your company and made calls with no return calls. I want to know why this is and how do we eliminate the white lines and is this a issue, Would appriecate a email back.
CND says:
June 21st, 2011 at 4:51 am
Pam,
Make sure there is no buffing done to the nails, all layers are applied thin, Solar Oil is used daily, Shellac is removed via wrapping and not a bowl soaking, and that you are wearing gloves when in cleaning chemicals including dishwater.
Thank You,
CND
bedbugs lower east side says:
June 20th, 2011 at 1:42 pm
Wow! This can be one particular of the most helpful blogs We have ever arrive across on this subject. Basically Fantastic. I am also an expert in this topic therefore I can understand your hard work.
CND says:
June 21st, 2011 at 4:48 am
Thank You,
CND
Sarah says:
July 11th, 2011 at 3:34 pm
Hi,
Currently I work at a spa where we are doing Shellac Manicures, and they have really taken off in popularity. At popular request we are going to be introducing Shellac Pedicures as well, although I have some concerns I’m hoping I can get clarified. Are Shellac pedicures supposed to be done “backwards”, with a dry, unsoaked foot (since we do a dry Shellac Manicure), applying the Shellac first? I hope not (that just seems totally unsanitary). What is a safe way to use the UV lamp to dry between layers if you have a pedicure thrown that has a built in foot rest? It seems like one risks the lamp being knocked on the the floor? What has been a successful setup for those already doing Shellac pedicures? Thanks for your help!
Holly L Schippers says:
July 12th, 2011 at 1:08 pm
Sarah,
The feet can be soaked 3-5 minutes, then dry and do the Shellac process followed by the completion of the pedicure. What is working for some salons with throne style chairs is a board or shelf of some sort that can be placed across the bath while doing Shellac then moved when not needed.
Hope that helps!
Holly L Schippers
CND Education Ambassador
Michelle says:
July 11th, 2011 at 8:03 pm
How do I get my Master Certification?
CND says:
July 12th, 2011 at 1:06 pm
By attending one of the three currently offered master classes. Please visit cnd.com for class descriptions, dates, and locations.
Thank You,
CND
Theresa says:
July 20th, 2011 at 8:55 am
Hi, I am a cosmotologist and using the system on myself ..second time using it and I got the hang of it..better wear…first time, I got 8 day, this time 10 and still going., my question is however I am in the sun and swimming alot this time of year, my color (gotcha) seems to be fading and looking streaky with wear and exposier..do you think I should do 3 coat of color instead of 2? Love this product..I get lots of complments , Thanks for your help!
CND says:
July 24th, 2011 at 6:00 pm
Theresa,
Color stability is a formulation requirement for all nail coatings, and special stabilizers are added to the majority of cosmetic products to prevent colors from changing or fading. Additionally, all cosmetic formulas, including the Shellac formula, are regulated to cosmetic approved ingredients. Unfortunately, some pigments that are approved for cosmetics are more likely to fade than others. Therefore, just like when wearing nail polish or other cosmetic products, some clients may experience slight fading when wearing some Shellac colors overtime.
Not all Shellac colors will fade, but some colors have a greater tendency to fade than others.
In general, lighter colors are less color stable than darker colors. Negligee, Romantique, Strawberry Smoothie and Rosebud are the most common colors that may show signs of fading within the Shellac color range. These lighter shades have one thing in common – pink. The pigment used to create pink is more prone to fading. The good news is that even though Shellac pinks may fade when worn overtime, they do so at a much slower rate than nail polish under the same condition.
Shellac is formulated with Acetone Soluble Polymers (tiny tunnels) making it removable in 10 minutes. These tiny tunnels also make Shellac less chemically resistant than gels, liquid & powders or other enhancement products. Thus some pigments in Shellac can be easily attacked by chemical exposure during daily activity such as bathing, house cleaning, laundry, gardening, car washing, swimming, etc. Sun light exposure can also make colors fade faster. Heat and humidity have much less effect on fading, but can accelerate fading when combined with chemical or sunlight exposure.
Shellac should not limit daily activity, however to minimize fading and maximize long-term wear of Shellac please follow the following guidelines:
• Recommend clients wear gloves when they work with household products that contain solvents and/or strong oxidizing agents (such as chlorine, bleach and strong detergents)
• Minimize the time in swimming pools (which water contains chlorine) and public jacuzzi (which contains even more chlorine and high temperature)
• Minimize sun light exposures, especially right after spending time in swimming pools.
• Choose hand lotions carefully. Stay away from lotions that include strong active ingredients such as tanning lotions and skin bleaching lotions. Mild lotions such as baby lotions are good choices.
Thank You,
CND
Pam Kidd says:
July 23rd, 2011 at 5:56 pm
How do you reset the timers on the CND Shellac UV Light? I am not referring to the bulb timer, but the Seconds/Minutes timers.
Thank you
CND says:
July 24th, 2011 at 5:46 pm
Pam,
Here are the lamp instructions:
http://www.cnd.com/Tools-Support/PDF/Shellac-Support/UV%20Lamp%20Operating%20Instructions.pdf
Thank You,
CND